Returns & Exchanges
At Illuminated by Mia, we want your home to shine perfectly; if you are not completely satisfied with your lighting purchase, you may return it within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the item in its original decorative packaging with all mounting hardware and instructions included to ensure it arrives safely.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Quality Inspection & Refund
Once our warehouse team inspects the fixture for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing